Adapting to the needs of its customers in the changing business environment, the Jollibee Group opened its first cloud kitchen in Singapore today, August 10, 2020, for its Jollibee brand. Cloud kitchens are unmarked food production and delivery hubs without any dine-in facility in discreet and lower rent urban locations.
The opening of Jollibee Singapore’s inaugural cloud kitchen comes as demand for its food delivery continues to grow significantly. The business contribution of Jollibee Singapore’s Delivery has more than quadrupled compared to last year – from 10% in 2019 to 45% in 2020.
“As cloud kitchens roll out, we will be able to reach more consumers and fulfill more orders. The Jollibee Group is able to expand more quickly and cost-efficiently through this innovative store model, while maintaining the same safety and quality standards of our food,” said Ernesto Tanmantiong, Chief Executive Officer of the Jollibee Group.