As the country continues to follow quarantine guidelines and people continue to adapt to new behaviors, McDonald’s Philippines has been taking strides in ensuring the safety of their customers, while prioritizing the health and safety of their employees.
In a recently released M Safe video, McDonald’s demonstrates how they are taking extra steps to protect the safety of the people who handle, serve, and deliver food to ensure the safety of its customers.
Watch the full video here: https://www.facebook.com/McDo.ph/videos/304021173969282/
“Quality, service, value and cleanliness have always been integral parts of McDonald's culture. These have guided us throughout the years of providing delicious food and feel good moments for Filipino communities. Now that we welcome everyone back to our stores for dine-in, we make sure to leverage this constant commitment as we elevate and strengthen our existing measures for the uncompromised safety of our people and our customers,” says Kenneth S. Yang, President and Chief Executive Officer of McDonald’s Philippines.
Keeping employees safe so customers stay safe
For McDonald’s, customer satisfaction and safety begins with guaranteeing that their employees’ safety is prioritized. Since the quarantine period, not only has the company raised the standards for food safety, service and cleanliness, McDonald’s has also taken extra steps in supporting their employees’ health and safety.
To ensure that they are fit to work, store crew are required to regularly submit a health declaration form and a fit to work clearance if they experienced any sickness, whether or not related to the virus. Daily health checks are conducted, as well as temperature checks before and after their shift.
The company also provides a face mask or face shield, hand gloves and a care kit for the use of its employees. This kit includes vitamins, face mask and sanitizers.
McDonald’s is also evolving operations with the aim of protecting the people that work in its stores. This includes more frequent handwashing and physical distancing in all areas of the store, including the kitchen area, and the crew and manager’s room.
“It is important for us to ensure the safety and health of our employees so they keep customers safe and continue to deliver quality service to our customers,” says Yang.
Since June 15, McDonald’s has been re-opening more of its stores to welcome back customers for dine-in.
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